1. What Information We Collect
When you use our contact form, subscribe to our newsletter, register for an event, or correspond with us, we may collect:
- Your name and email address
- Your phone number (if provided)
- Your organisation or affiliation (if provided)
- Your area of interest or type of support requested
- The content of your message
- Technical data such as browser type and IP address (for website security only)
We do not collect sensitive personal data (such as race, religion, health, or legal status) through our website forms. If you share such information in a message, it will be handled with the highest level of confidentiality.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry or request
- Send you newsletters or updates you have subscribed to
- Process event registrations
- Manage volunteer or partnership applications
- Improve our website and communications
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Retention
We retain your personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months. Newsletter subscribers can unsubscribe at any time and their data is removed within 30 days.
4. Third-Party Data Processors
We use the following third-party services that may process your data on our behalf. All processors are engaged under appropriate data processing agreements or equivalent safeguards:
- Netlify, Inc. (USA) — Our website is hosted on Netlify's infrastructure. Contact forms and event registration forms submitted on this site are processed by Netlify. Data is transferred to the United States under Netlify's standard terms. See netlify.com/privacy.
- Google LLC (USA) — Google Fonts — We load typefaces from Google's font servers (
fonts.googleapis.com). Each page load causes your IP address to be sent to Google. We intend to migrate to self-hosted fonts to eliminate this transfer. See Google's Privacy Policy and Google Fonts Privacy FAQ. - Unsplash / Fastly CDN — Some images on this website are served from
images.unsplash.com, which is delivered via Fastly's content delivery network. This causes your IP address to be sent to Fastly/Unsplash infrastructure on page load. See Unsplash's Privacy Policy.
We do not use Google Analytics, Facebook Pixel, advertising networks, or any other behavioural tracking or profiling services on this website.
5. Your Rights
You have the right to access, correct, or request deletion of your personal data held by Migration Pulse Hub. To exercise these rights, contact us at info@migrationpulsehub.org. If you are based in the European Union or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.